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  • IT Support Officer - Singapore - BERKLEY INSURANCE COMPANY (Singapore Branch)

    BERKLEY INSURANCE COMPANY (Singapore Branch)
    BERKLEY INSURANCE COMPANY (Singapore Branch) Singapore

    2 months ago

    $104,000 - $130,878 (SGD) per year *
    Description
    The role

    This is primarily an IT Support Officer role with additional responsibilities for office matters. The role will be mainly responsible for providing Level 1 IT support, ensuring smooth technical operations, and promptly addressing user issues. Additionally, this role includes coordinatingoffice-related matters and supporting business operations as needed.

    Time split for duties:
    • Office Duties 8:30 AM PM
    • Help Desk Duties 2.30 PM - 6:00 PM
    Key responsibilities

    Level 1 IT Support (Primary Role) daily 2.30pm to 6:00pm:
    • IT Support/help desk dutiesIncident administration
      User account deployment
      User security access changes
      End user assistance
    • Deployment and administrationEnd user equipment
      IT consumables
      Print/scanning
      Voice mobile/fixed line
    • Investigation, reporting and fault service callsPC / Peripheral hardware / software
      Server / Network Service
    • 3rd party vendor support liaison
    • Some out of office hours support, on call duties and limited travel may be required
    Office Coordinator (Secondary Role) daily 8:30am to 2:30pm:
    • Oversee office maintenance and supplies
    • Coordinate logistics, including local couriers and hotel accommodations
    • Helping office events and gatherings
    • Assist with data entry, document stamping, and sending out general emails.
    • Provide administrative support, including meeting coordination and report preparation.
    * This salary range is an estimation made by beBee
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