1 alternative title for "supervisor" using "en-US" language - Singapore - SUNSHINE TCM WELLNESS
1 month ago
Description
Roles & Responsibilities· Oversee the daily operations of the outlet for efficient operations.
· Plan and assign daily workloads to team members.
· Plan team members' work schedules and compile timesheet
· Report on management regarding sales results and productivity
· Handle preparation and ensure desired quality and standards service are achieved
· Develop marketing strategies to improve sales and profitability
· Provide excellent service experience to all customers
· Handle all customer queries and feedback in a professional and timely manner
· Ensure that policies and standard operating procedures are strictly adhered to
· Guide and monitor work performance of all staff
· Monitor and ensure the quality of food, guest services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet the company's standards
· Analyze and resolve problems in a timely and accurate manner
· Oversee purchasing to stay within budget
· Able to perform additional duties as requested by the Management as and when required
Tell employers what skills you haveNegotiation
Coaching
Leadership
Ingredients
Construction
Quality Control
Housekeeping
Inventory
Purchasing
Sanitation
Compliance
Customer Satisfaction
Customer Service
Scheduling
Timekeeping
Ability To Learn