Facilities Management Support - Singapore - JLL

JLL

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

JLL supports the Whole You, personally and professionally.

Operational:

Prepare all reports required by Global, Regional and the client
Oversee vendor management and ensure the account is compliant with supply chain approved processes.
Oversee open work environment in head offices and create a culture that enhances customer experience
Drive success, engagement, and continuation of workplace experience in the Facilities Management Team.
Managing mailroom and catering vendor
Managing office coffee machine and tea ladies

Client Relationship

Drive highly satisfied client outcomes through excellent communication, problem solving, and action planning.
Engage with the client for customer surveys, quarterly Super KPI and other performance platforms, to make sure we deliver excellent service level.
Proactively foster a strong communication stream with key stakeholders.

Risk & Compliance

Ensure the account is compliant with Health & Safety standard, JLL ethics and regulatory requirements. Drive a risk conscious culture within the team. Ensure that risk escalation processes are followed.
Ensure all incidents are reported and managed per the client and JLLs best practices and internal reporting processes. Quickly and effectively, respond to incidents and ensure accurate communications are escalated.

Ensure all team member complete corporate mandatory training.

Strong people skills, ability to communicate and influence a diverse audience. A transformational leader with change management experience during times of transition.
Has strong experience in managing a team to deliver high touch workplace experience to the end users
Experienced and enthusiastic inservice excellence
Strong ability to deal with ambiguity, complaint and solve complex problems effectively.
Demonstrated integrity, dependability, responsibility, accountability, selfawareness, work ethic, and empathy
Develops others and focuses on supporting the team through goal setting, completion of objectives and succession planning.
Languages: Must be fluent in English
Excellent PC skills, proficient in Microsoft Word and Excel.
At least 10 years' experience in Hospitality, Facilities Management

Degree in hospitality, facilities management is preferred

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future.

And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.