Customer Care Agent - Singapore - GMP TECHNOLOGIES (S) PTE LTD

    GMP TECHNOLOGIES (S) PTE LTD
    GMP TECHNOLOGIES (S) PTE LTD Singapore

    1 month ago

    Default job background
    Customer Service / Support
    Description
    Roles & Responsibilities

    Responsibilities:

    • Attend to enquiries on various fronts, effectively maintaining our Contact Centre's high level of accessibility
    • Empathize with customers, and offer clear and relevant advice
    • Provide policy recommendations and refer customers to client advisers for more comprehensive explanations
    • Perform post-case administration for future reference

    Requirements:

    • NITEC cert, diploma or degree in any field.
    • Relevant insurance certification will be an advantage
    • At least 1 year of experience in customer service, preferably in a call centre
    • Enjoy people engagement and providing good advice, have patience in dealing with complex problems
    • Have strong interpersonal skills and the ability to answer queries clearly over the phone

    Please state your availability, current and expected salary in the resume.

    Qualified or interested candidates, please visit our GMP website at to apply for this position with GMP Job Code: 24077

    Tel: Eddie Tang (R

    We regret that only shortlisted candidates will be notified.

    GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

    Tell employers what skills you have

    Customer Service Skills
    Customer Service Oriented
    Microsoft Office
    Interpersonal Skills
    GMP
    Administration
    General Insurance
    Life Insurance
    Customer Service
    Case Management
    Health Insurance
    Accessibility
    Call Center