Patient Service Associate, Clinic - Singapore - ACHIEVE CAREER CONSULTANT PTE LTD

    ACHIEVE CAREER CONSULTANT PTE LTD
    ACHIEVE CAREER CONSULTANT PTE LTD Singapore

    2 weeks ago

    Achieve Career Consultant Pte Ltd background
    Description
    Roles & Responsibilities

    The incumbent shall be responsible to:

    • Register patients for visits to Specialist Outpatient Clinic
    • Schedule appointments and assist patients to coordinate multiple appointments
    • Perform billing processes, including payment collection, manage cash float and encourage patients to sign up for cashless payment
    • Provide financial counselling, explain charges and assist patient with various finance schemes available
    • Assist doctor during consultation i.e. chaperone, translation, et cetera
    • Prepare patients for physical examination and take patient's height and weight
    • Support doctors in teleconsultation i.e. equipment setup, coordinate with patients, et cetera

    The Requirements

    • Minimum GCE O Level
    • Preferably 1-year experience in customer-related / front desk service
    • Entry level candidates are welcome to apply
    • Working knowledge on computers
    • Good interpersonal and communication skills, able to work with all levels of staff
    • Strong organizational skills
    • Strong passion to serve the patients
    Tell employers what skills you have

    Troubleshooting
    Microsoft Office
    Advertising
    Data Analysis
    Customer Experience
    Healthcare
    Translation
    Weight
    B2B
    Cashiering
    Communication Skills
    Administrative Support
    Team Player
    Customer Service
    Scheduling
    Appointment Scheduling