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- Serving as an Ambassador with the Customer Service platform within the vibrant atmosphere of the Boutique, you will adhere to its esteemed image and client service standards.
- Collaborate with our Customer Service platform to generate cost estimates and escalate requests to the CS Headquarter as needed.
- Oversee the efficient management of Repair Orders on a daily basis, sharing pertinent CS information and providing timely updates on Repair Order statuses, particularly for sensitive cases.
- Facilitate regular communication channels to offer feedback and propose initiatives aimed at enhancing client service excellence and satisfaction under guidance of the manager,
- Encompass the organization, tracking, and maintenance of all administrative documentation relating to sales, transfer and orders of CS stock, tools transfer and repair.
- Excellent verbal and written communication skills
- Meticulous, strong organization skills, Interpersonal skills, solution and client focused and good team-player
- Exposure in the luxury retail working environment
- Prior knowledge and usage of SAP & MS office is a plus
Client Service Administrator - Singapore - QUANTUM LEAP CAREER CONSULTANCY PTE. LTD.
Description
Roles & ResponsibilitiesWe are seeking a Client Service Administrator for our new upcoming project at our Flagship Boutique, where you will play a crucial role in contributing to our brand's success. If you have a passion for luxury jewelry and a dedication to exceptional customer service, this is the ideal role for you
Description
Requirements
Working schedule: Tuesday to Saturday, 11am – 8pm and off days are on Sunday and Monday
Candidates with strong performances can be considered for permanent positions.
Interested candidates may email their updated resumes to
Tell employers what skills you haveOrder Picking
Sales
cost estimates
retail jewellery
Repair Order
Watches
Interpersonal Skills
Jewelry
Exceptional Customer Service
Luxury
Estimates
MS Office
SAP
restocking
Customer Service
Service Excellence
General admin
Luxury Goods