Telesales & Strategic Planners - Singapore - SAVINGS4U PTE. LTD.

Description

We are looking for an enthusiastic
Telesales & Strategic Planner to generate sales either by cold calling or answering requests in a fast-paced environment.

• Cold call people using a given phone directory to sell products
• Answer incoming calls from prospective customers
• Use scripts to provide information about product's features, prices etc. and present their benefits
• Ask pertinent questions to understand the customer's requirements
• Persuade the customer to buy by demonstrating how merchandise or services meet their needs
• Record the customer's personal information accurately in a computer system
• Deal with complaints or doubts to safeguard the company's reputation
• Go the "extra mile" to meet sales quota and facilitate future sales
• Keep records of calls and sales and record useful information
• Understand and shape the company's strategy and mission
• Develop plans to materialize strategy and analyze business proposals
• Research competition to identify threats and opportunities
• Assess the company's operational and strategic performance
• Align processes, resourcesplanning and department goals with overall strategy
• Provide support and insight into significant organizational changes (e.g. shift in strategic focus, mergers and acquisitions)
• Educate senior executives in making effective decisions
• Construct forecasts and analytical models
• Monitor and analyze industry trends and market changes

• Proven experience as Telesales & Strategic Planner or similar sales/customer service role
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Excellent communication and presentation skills
• Proficient in English
• Skilled in negotiation and dealing with complaints
• Persistent and resultsoriented
• Patient and able to handle customer rejection
• GCE "O" Levels