Maintenance Support Coordinator - Singapore - UBERGARD PTE. LTD.

UBERGARD PTE. LTD.
UBERGARD PTE. LTD.
Verified Company
Singapore

1 week ago

Wei Jie

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Wei Jie

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Description

Job description:


ÜberGard Pte Ltd began its operations in 2009 to provide a one stop centre for research and development of Smart Security Control System and web enabled building facilities system.

Leveraging on our experience and commitment, we have successfully developed the innovative product - Intelligent Key Lock Application System (iKLAS) and have won several numbers of contracts in the area of security system.


MAINTENANCE SUPPORT COORDINATOR

Responsibilities

  • Organise the scheduling of maintenance service jobs and preventive maintenance works at customers' sites
  • Provide customer service support to inform customers the details of scheduled maintenance works at their premises
  • Oversee the maintenance contracts to ensure that expired and/or expiring contracts are renewed and endorsed by customers on a timely basis
  • Prepare sales quotations and sales orders as well as sales invoices for maintenance contracts and service jobs
  • Assist with the data entry works for service control forms submitted by technicians after service job or preventive maintenance is done
  • Follow up with generation of invoices for adhoc service jobs and parts used to send out to customers
  • Answering of phone calls and transferring calls to relevant parties
  • Manage stock inventory for replacement parts held by maintenance support team
  • Other adhoc jobs as required

Requirements:


  • Minimum Diploma in Business Studies or equivalent
  • Minimum 2 years' relevant working experience
  • Proficient in English and Chinese
  • Good customer service skills
  • Preferably possess knowledge of Globe3 software
  • Responsible, meticulous and able to work with tight deadlines
  • Able to work independently with little supervision and be a team player
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