Sales Representative - Singapore - STONE FOR GOLD PTE. LTD.

STONE FOR GOLD PTE. LTD.
STONE FOR GOLD PTE. LTD.
Verified Company
Singapore

1 week ago

Wei Jie

Posted by:

Wei Jie

beBee Recruiter
Description
(Basic with comms)


Job Description:


  • Processing incoming customer requests and orders.
  • Responding to customer product inquiries and issues in a timely manner.
  • Prepare and arrange the execution of the shipment of the goods and monitoring outbound activities.
  • Assure correct pricing of the customer orders, invoicing timely and accurately.
  • Point of contact with other departments at a first level: crafters, logistics, accounting.
  • Handling the complaints and returning shipments.
  • Supporting and interfacing with the other Sales Representatives.
  • Working efficiently with all internal departments and with external parties.
  • Maintaining updating and filing the customer documents, record and internal documents.
  • Able to balance competing demands and prioritize

Job Requirements:

  • Fluent English with excellent communication skills.
  • Any other additional language will be a plus
  • Minimum of 2 years of Customer Service experience within a similar position/industry is a plus.
  • Experience in MS Office tools, Trello and Social Media experience is an asset.
  • Striving for exceptional customer satisfaction.
  • High attention to detail.
  • Fast learner and driven to action.
  • High performance culture in complex business scenarios.
  • Ability to prioritize and balance competing demands.
  • Competency in adapting to regularly changing conditions.
  • Consistently delivering business results.
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