Bank Teller - Singapore - NTT DATA SINGAPORE PTE. LTD.

Description

Roles & Responsibilities

EMAIL ID : Interested candidates, please email your resume to

Role: Bank Branch Officer - 12 months Renewable contracts

Experience: Minimum of 6 months internship or full time sales, customer service, retail, hospitality, banking, or any customer facing role.

Location : Multiple job sites*

Benefits:

• Shift Allowance on top of the monthly basic salary
• Renewable contract (Performance-based)
• Conversion to perm role (Performance-based)
• Medical Insurance Coverage
• Performance Bonus
• Leave credits

* Training Provided *

Work Locations :

• DBS Century Square Tampines
• DBS Parkway Parade (Marine Parade)
• DBS Bukit Timah
• DBS Suntec City
• DBS Woodlands
• POSB Compass One
• POSB Yishun

Schedule:

• Monday to Friday - 8 AM to 5 PM | 9:40 AM to 6:30 PM (Evening Banking hours)
• Saturday - Halfday (Rotational) - off in leu/comp off

Job Responsibilities:

• Attend to walk-in customers
• Handle over-the-counter transactions in an efficient and accurate manner (including cash deposits and withdrawals)
• Assist in customers' enquiries and ensure DBS service delivery standards are met in achieving total customer satisfaction
• Prospect and introduce customers to the Bank's products and services
• Educate and migrate customers towards our digital platform
• Drive service excellence in the areas of customer satisfaction - customer wait time, problem resolution and customer feedback / escalation / complaint
• Ability to understand issues and appropriately escalate to Management in a timely fashion
• Ensure compliance with all regulatory requirements
• Contributes to self and team effort by accomplishing related results

Qualifications:

• Preferably Diploma or above.
• Candidate must be comfortable to meet customer
• Some customer facing, ideally related experience or any other (ex: Retail or Branch Banking)
• Must be adaptable. Not afraid to face customers.
• IT Savvy .Need to be able to use digital app, systems etc .
• Good in basic excel or word .

About us:

We are a top 8 global IT services company with operations in 50+ countries. We offer an advanced portfolio of application, business process, cloud, and infrastructure services to businesses and governments worldwide.

NTT DATA Singapore PTE Ltd is a wholly owned subsidiary of NTT DATA Corp, a part of NTT Group, the world's 65th Largest Company according to Fortune Magazine.

At NTT DATA SINGAPORE, we pride ourselves on being an inclusive and equal opportunity employer that puts our people and clients first. We welcome different ideas, backgrounds and passionate individuals to join us in our inclusive environment to achieve stronger and better results through teamwork, foresight, and innovation. We pledge to create a harmonious and nurturing culture, where all individuals feel a sense of pride and belonging, regardless of age, gender identity, race, sexual orientation, physical or mental ability, ethnicity

COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA - NTT DATA will be assessing and evaluating your suitability for employment/appointment or continued employment/appointment in any position within our organisation

EMAIL ID : Interested candidates, please email your resume to

Tell employers what skills you have

Retail
serve customer
helping customers with queries
Customer Support
Sales Hiring
retail duties
Loans
Retail Sales
B2B Sales
retail stores
Cash Management
customer Account
Banking
Customer Satisfaction
Business Process
Customer Service
Service Excellence
Branch Banking
retail bank
Customer Service Experience