Intelligence Analyst Ii - Singapore - Crisis24

Crisis24

Verified Company

Singapore

3 weeks ago

Posted by:

Wei Jie

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Description

At Crisis24, A GardaWorld Company, we take a proactive approach to solving business challenges and our customers are at the heart of everything we do.

It's the reason we love rolling up our sleeves and getting down to work - and it's why we're so successful.

It takes an entire team to stand behind something big. Interested?

Global Security Specialist Job Description:

Under the overall supervision of the Global Security Specialist Lead (GSSL), the Global Security Specialist (GSS) will work within the Client's Security Services, as part of the GSS program and team delivering solutions and service in the Global Security Operations Centre (GSOC).

The goal of the Crisis24 Client GSS program is to enhance the existing Security Services incident management and emergency response capability by upgrading the 'Global' side of the existing GSOC.

The GSS team will be responsible for monitoring the security situation worldwide; autonomously responding to emergencies that have the potential to affect client personnel, assets, and reputation overseas; problem-solving all incoming calls and other correspondence on international security; providing first-tier security advice on behalf of Security Services; escalating incident response where appropriate; and coordinating emergency support with other non-governmental organizations, vendors, etc.

The GSS will be expected to establish and sustain close working relationships with client managers, the HQ-based International Security team, and field-based client personnel to exchange security information and provide advice.

The GSS will work as part of the GSS team to deliver professional security services in five main areas:

Comprehensive situational awareness, incident management, and emergency response;
Enhanced after-hours client help desk for overseas offices, staff, and missions;
Increased real-time emerging threat analysis and reporting to help overseas staff avoid or prevent security incidents;
Enhanced utilization of Crisis24 technology and other emergency communication technology to assist in staff security alerting, warning, and reporting; and
Enhanced incident management communications and coordination service in support of theSecurity Services, Emergency Operation Response Team, and Crisis Management Team.

Functional responsibilities and duties include:

Client Relationship Management and Customer Service

Monitoring, Threat Analysis, Alerting, Reporting, and Case Management

Incident Management Communications and Coordination

Work Experience:
Previous work experience in a similar or related capacity is preferred. Demonstrated knowledge of security analysis, risk assessments, physical security, and security operations and planning. Familiarity with system security roles in non-governmental organizations is helpful.

Education:

Bachelor's degree in international relations, political science, risk management, security management, crisis management, or a related field is required.

Location:

Global Security Specialists who work outside of the DC area, such as Singapore, will be required to travel quarterly and/or as required to client headquarters in Washington DC for coordination, training, and performance reviews, etc.

Travel will be planned for and agreed with Crisis24.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity.

We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.