Area Manager - Singapore - Heavenly Wang (transferred from Foodfare)
Description
COMPANY DESCRIPTION
(Wang Café, also translates to Prosperity Corner) was founded in 1953 along Bugis Street serving local-styled breakfast favourites - Kopi, Kaya Toast and Soft-Boiled Eggs. Over the years, our passion for traditional flavours and belief in warm service has won over our following of customers.
DESIGNATION :
Area Manager
RESPONSIBILITIES
- Supervise and work with the ground team to prepare each day's activity and ensure that preprepped backup supplies are always readily available
- Implement strategies (advertising, promotions, reward system, suggestive selling) to meet or improve financial performance
- Drive targets for Sales Revenue, Cost Management initiatives and monitors closely whether these targets are met
- Work amicably with other Area Managers to meet business objectives
- Analyze past financial, sales profit to spot trends and threats (in regular Operations Meetings)
- Prepare monthly budgets for costs of food, staff, operations based on past data
- Identify operational bottlenecks and suggest solutions for improvement
- Enforce proper cashier and administrative systems which include daily cashiering, petty cash systems, staff working hours/payroll processing, filing of invoices, delivery notes and daily taking
- Enforce outlet audit check form and assist storeincharged to manage their stores better with a common checklist
- Deal with customers' complaints
- Participate in assigned Operations related projects directed by Senior Management
- Create reports for Senior Management
- Any other tasks as and when assigned by Senior Management
QUALIFICATIONS
- Minimum Diploma in Food & Beverage Management and/or Hospitality and Tourism
- At least six (6) years of experience as an Area Manager or similar role
- Good track record in F&B (Area) Operations Management
- Revenue & result oriented
- Effective Cost Management knowhow
- Knowledge of food safety & hygiene practices & Singapore Food Agency (SFA) regulations
- Good MS Excel & Powerpoint Skills
- Strong interpersonal management skills
- Good timemanagement skills
- People Developer
- A strong team player with a high degree of resourcefulness
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