Account Manager, Public Sector - Singapore - ST Engineering

Description

ST Engineering

is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries.

The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence and public security segments.

Collaboration is key to our success. We prioritize open communication, constructive feedback, and a willingness to help others. We are committed to creating a supportive work environment that encourages excellence, innovation, and continuous improvement. We're looking for individuals who share our values and are excited to join us on our cyber mission.

Join our Cyber teamWe are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises.

Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance.

We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

Objectives of this RoleAct as the main point of contact in all matters relating to client concerns and needsBuild and strengthen client relationships to achieve long-term partnershipsMaintain accurate client records, keeping track of any contract updates and renewalsWork with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being metDevelop a thorough understanding of our products and service offerings to better upsell and cross-sell to clientsDaily and Weekly ResponsibilitiesTake inquiries and requests from customers and address their needsStay on top of accounts, making sure they're receiving services that are within their budget and meeting their needsMeet regularly with other members of the team to discuss progress and find new ways to improve businessGenerate progress reports to give to clients and higher-ups within the organizationIdentify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularlyJob RequirementsProfessional experience in a sales or customer service role, preferably in IT/ Technology/ Engineering domainPreferably possess 3-5 years of experiencePrior experience servicing public sector is advantageousProven track record of meeting or exceeding quotas and receiving positive customer feedbackAbility to multitask and juggle several responsibilities simultaneouslyStrong written and verbal communication skillsGood attention to detail and organizational skillsExceptional verbal and written communication skillsAbility to collect, track, and analyze large amounts of dataAdaptability and strong problem-solving skillsAbility to build rapport and collaborate with others within the company and externallyUnderstanding of consumer behaviors and industry trendsAdequate, accurate product knowledge.

Singaporeans onlyFind out more:
location:

near Jurong East MRTST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed.

We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

Company information

Registration No GYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?What's your expected monthly basic salary?Report this job advert

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