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- Analyze, identify and implement enhancements, upgrades and/or solutions to improve the overall support of the lab system / instrumentation in a timely manner, including hands-on troubleshooting, for Pathlab Singapore & Pathlab Hong Kong
- Responsible as technical lead for instrument field service engineers and external vendors, but not limited to: on-boarding, retiring, troubleshooting client instrument and information technology issues, system enhancements and system development
- Ensure adherence to lab policies through periodic reporting and compliance program including Singapore lab information system policies which may require formal engagement and representation to the respective health agencies.
- Create / maintain audited inventory of lab assets & equipment
- Escalate IT issues that are not resolved via identified support channels
- At least 2 years of relevant lab system support experience
- Candidate's working experience should center around medical laboratories industries.
- Experience with scientific instrumentation especially Siemens, Roche etc and documentation
- Strong technical skill i.e can deal with HL7, TCP/IP communication protocol, IT system development projects, software integration etc
IT System Specialist - Singapore - JDA WMS PTE. LTD.
Description
Roles & ResponsibilitiesResponsibilities:
Requirements:
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EA (23S1595/R
Tell employers what skills you haveMedical
TCP/IP
Field Service
Troubleshooting
System support
Inventory
Information Technology
Protocol
Compliance
Instrumentation