Product Manager - Singapore - NSEARCH GLOBAL PTE. LTD.

NSEARCH GLOBAL PTE. LTD.

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Product Manager
The Product Manager (PM) supports the conceptualisation, development, product roll-out and continuous improvement of a set of product features.

On a day-to-day basis, this means supporting all the different facets of a project and making sure they are coordinated and have an impactful and positive outcome.

Conceptualisation:
PM will support in conceptualising the communications and enagagement plan to drive adoption or greater buy-in of products/services through the appropriate use of communications channels/materials

Development:

PM will work closely with development/engineering teams to help translate technical solutions into use cases for the public officers through the existing communications and engagement platforms.

Product roll-out: PM will collaborate with key stakeholders and support product go-to-market, adoption and usage strategies to deliver outstanding value proposition.

Continuous Improvement:

Post launch, the PM will need to continue to monitor the usage and performance of the product to identify further opportunities for improvement.

Responsibilities:

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Publications or Communications Management

Coordinate, liaise and curate content with owners, vendors, and internal/external stakeholders for communications artefacts production (for e.g., newsletters, electronics direct mailers, invitations, etc).
Disseminate advisories and other communication materials.
Maintain and report on communications track sheet.
Maintain and report on budget utilisation.
Maintain and report on distribution list updates.
Programme/project communication and engagement management.

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Events Management

Source and facilitate with procurement of services for communication & engagements related tasks and deliverables, as required
Event planning and management
Booking of meeting rooms

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Query Portal and Web Pages Management

Administer secretariat mailboxes for e.g., creation and archival
Query Management Portal
Manage and administer survey tool
Programme/project secretariat function

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Portal Management:

Generation and conceptualisation of suitable content, in conjunction with the project team(s) including copy writing and editing.
Collate, adapt and repurpose content for diverse audiences and varying requirements e.g., technical to nontechnical, factsheet content to blog post.
Uploading and posting on portals, platforms and/or websites including design/layout and creation of pages/sites.
Manage content updates and refreshes as and when required.
Respond to user comments and queries in a timely and appropriate manner in consultation with the project team(s). Monitor and moderate forum content for inappropriate content, in line with terms of use.
Monitor, maintain and ensure the functionality and usability of the portals/platforms/websites including regular testing of links, browser/device compatibility testing, usability testing, along with the required rectifications/resolutions.
Manage access rights and permissions for the portals/platforms/websites
Propose and manage enhancements to portals/platforms/websites to improve functionality and usability

Requirements:

Excellent writing and communication skills in English, with demonstrated ability to influence and communicate effectively with technical and nontechnical audiences.
Minimum Diploma with at least 5 years of relevant experience.
Previous experience as a communications or community manager would be advantageous.
Background in and knowledge of Computer or Information Technology related disciplines would be advantageous.
Working knowledge of media and digital production (e.g., adapting and resizing graphics, simple infographic creation) would be useful.
Ability to operate and administer web content management systems, e.g., SharePoint, WordPress would be useful.
Working knowledge of relevant coding languages (JavaScript, HTML) would be useful, but not a prerequisite.
Working knowledge of Adobe Design Suite of products would be advantageous.
Working proficiency in MS Office products

EA License Number:
10C3636

EA Personnel Name:
Isha Kohli Mehndiratta

EA Personnel Registration Number:
R1984879