IT Support Specialist - Singapore - RECRUIT EXPRESS PTE LTD

Description

Job Scope:

Provide IT technical onsite support for end user services problem which includesidentification, diagnosis, rectification and escalation.

Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel.

Installation, re-installation, troubleshooting and reconfiguration of Bank's standard

processor

Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and

Microsoft applications

Facilitate assistance in Software Distribution services for Customer's users.

Manage (liaison for queries, escalation, problem determination and resolution, and MAC –

move, add and change) 3rd party vendors.

Additional Benefits

• Phone Allowance S$ 50

• Transport expense claim

• After office hour support OT - - (OT claim after 1st two hours)

• Standby allowance ($100 per week) - Only when required

Comes with AWS /Completion Bonus

Requirements:

· 2 years experience in IT support and systems maintenance.

· Excellent written and verbal communication skills.

· Good interpersonal skills.

· Attention to detail.

· Good problem-solving skills.

· Availability to work on Saturdays when required

· Willing to take on additional tasks and roles as and when required

It would be great if you have prior IT support experience in a bank

Trade Floor Support (will be a plus)

Interested applicants, please email your resume to Andre Chua Jing Ming

Email:

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd