Call Centre Executive - Singapore - ZENITH INFOTECH (S) PTE LTD.

ZENITH INFOTECH (S) PTE LTD.

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Customer Service Officer 24 hrs shift (Inbound Call Centre Experience)

This is a 12 months contract assigned to our clients

Salary Range:
$2,500-$3,000

Work Location:
Suntec

Work Schedule

Comfortable with rotational shift 24 hours
Monday - Sunday (including public holiday)

3. 44 hours per week

4. 5.5 days of work per week

(Shifting Hours: 7.30am to 4.30pm & 2pm-11pm)

Job Description:

1. 1-2 years of inbound call center environment (min 6 months)

Education background:
Minimum O Level and above

Multitask - Logging tickets, checking KBs while on the call
First call resolution expertise to close the call at CSO level.
Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre /

Service Desk agents are preferred.