- Working with is partnering with a well established shipping company
- Introduce new technology to help shipping company to improve their efficiency and ultimately in cost saving
- Travelling will be required
- Hybrid
- Minimally possess Diploma in Maritime Studies, Maritime Transportation or any other related discipline
- Possess minimally 8 years of experience in the shipping cargo operation to provide technical guidance and support to customers and internal teams, especially in the container carrier and NVO domains.
- Able to demonstrate your technical expertise and ability to communicate complex technical solutions in a clear and concise way to various audiences, both technical and non-technical.
- Able to apply your technical skills and customer relationship management skills to deliver effective technical solutions that meet the business needs of customers and drive adoption.
- An independent individual, so as to manage and task to achieve your annual adoption goals.
- Combine your technical expertise and sales skills to help our customers and partners integrate our standards and APIs into their systems and processes.
- Work with product teams, developers, clients, and marketing teams to communicate the benefits and features.
- Collect and share customer feedback with company's standards development teams, contributing to the improvement and evolution of our standards.
- Travel internationally and work directly with partner carriers, understanding their specific needs and challenges.
- Provide expert technical guidance and hands-on support for the integration of company's standards and APIs, ensuring operational excellence in partner carriers.
- Work closely with sales and customer success teams to understand and address the specific technical needs of customers.
- Deliver technical presentations and product demonstrations to partners and customers.
- Develop and maintain technical documentation, best practices, and training materials for API integration.
- Gather and relay customer feedback to development teams, contributing to standard enhancement and evolution.
- Engage in international travel to work directly with partner carriers, understanding their unique operational challenges and requirements.
- Focus on the technical aspects of standard adoption, ensuring smooth integration and operational success.
- Serve as a technical expert and advisor to both internal teams and customers, particularly in the shipping/carrier industry.
- Ability to self-organise to achieve your adoption targets for the year.
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Digital Solution - Singapore - ADECCO PERSONNEL PTE LTD
Description
Roles & ResponsibilitiesThe Opportunity
The Talent
The Job
Next Steps
Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, expected package and reason for leaving.)
To apply online, please click on the link and contact us to follow-up. Alternatively, please send your resume to
All shortlisted candidates will be contacted. All the best
Tell employers what skills you haveTechnical Documentation
Sales
Relationship Management Skills
Operational Excellence
maritime logistics
Customer Success
Customer Relationship Management
Maritime Operations
Marketing
Maritime
Transportation
Technical Presentations
API
Maritime Systems
Shipping