Singapore Service Engineer - ARRI ASIA PTE. LTD.

ARRI ASIA PTE. LTD.

Verified Company

Singapore

2 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Responsibilities:

Performing all ARRI products troubleshooting and repairs.
Evaluating the performance, condition and quality control of new and used product.
Handles servicerelated communications from customers regarding repair appointments, repair status updates, and screens customer calls for technical support information.
Handles ervicerelated communications from customers regarding repair appointments, repair status updates, and screens customer calls for technical support information.
Assists walkin customers for any service requests.
Handles product and service orders, invoicing, and daily transactions and scheduling.
Participates in the implementation and completion of paperwork for the service departments, including but not limited to estimates, service orders, payment arrangements, and logistics.
Keeping a clear record of all service cases.
Perform adhoc tasks assigned by the supervisor.

Qualifications, Experience, Knowledge and Skills:

- electronic equipment.

Must possess familiarity with digital oscilloscope, meters, and hand tools
Experience in reading and understanding schematic drawings, soldering usingthroughhole and surface mount techniques required
Experience with analogue / digital cameras and lighting will be preferred
Experience in Film or TV industry will be preferred
Must be computer literate with detailed working knowledge of Microsoft Office
Programs (Word, Excel, Outlook) required
Selfmotivated, determined and willing to work under pressure
Excellent analytical and problemsolving skills
Having high attention to details
English proficiency, both in writing and speaking
Exceptional Customer Service skills (friendly, courteous and helpful)
Can handle pressure and able to work unsupervised
Team player with strong sense of responsibilities
Willingness to travel domestically and internationally, as necessary, to headquarters

- and manufacturers, visiting customers, trade shows and set locations