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- Setup hostess station and complete mise-en-plus prior to the start of operation hour for each meal period
- Operate and use POS and dining reservation system
- Take and enter reservations/cancellations in reservation system in accordance with departmental standards.
- Reconfirm reservation through telephone or email on daily basis for each meal period and highlight to superior on high business volume day/meal period
- Check email in-box and reply all enquiries within 24 hours
- Handle all table allocation based on reservation and guests preference for each meal period in accordance with departmental standards
- Check on correctness of reserved table arrangement and preferred seating prior to the start of each meal period
- Handle all guest requests such as cake ordering, dietary requirement, etc. Ensure all information are accurately recorded and communicate to service and culinary team
- Handle menu update, printing and buffet tag creation, if any. Ensure all menus and reading materials are in good condition and clean
- Perform or assist in the Floor Service duties whenever is required
- Perform opening shift and closing shift duties as assigned
Hostess - Singapore - RC HOTELS (PTE.) LTD.
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Description
Restaurant Hostess
Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below, but not limited to these:
Qualifications:
1 year Hospitality industry experienceCompletion of formal Secondary/O level educationTechnical service skillsInterpersonal skills – communicates easily/openlyExcellent communication skills in spoken/written EnglishReliable and consistentPersonal presentation & grooming, clean/tidyCan work as part of a team