Service Captain - Singapore - RESTAURANT 21-BTS PTE. LTD.

RESTAURANT 21-BTS PTE. LTD.

Verified Company

Singapore

2 days ago

Posted by:

Wei Jie

beBee Recruiter

Support Restaurant Manager / Assistant Manager / Supervisors in administering all facets of service operations.

Assist Supervisors and Managers in ensuring the smooth daily operation of the restaurant.
Ensure customers have a pleasant and memorable dining experience.
Constantly obtain customer feedback during operations to ensure satisfaction.
Monitor setup, maintenance, cleanliness and safety of dining areas.
Perform duties like ordering, serving, clearing and setting of tables etc.
Promote sales and be familiar with promotions and menu.
Coordinate food service between kitchen and service crew.
Attend to customer complaints (if any).
To handle cashiering duties.
Assist to upsell promotions.
Constantly motivate & cultivate a team spirit in the restaurant.
Maintains utmost service standards and discipline/grooming among the service staff.
Supervise and train the service staff to Restaurant standards of excellence.
Adhere to company's standard operating procedures.
Responsible for managing service operations in absence of the Managers & Supervisors.
Ad hoc duties as assigned by Superior.
Comply at all times with the Staff Code of Conduct.
Comply with the provisions of your contract and any of our Company Policies and set an example for more junior members of staff.
Seek to ensure at all times that all visitors or guests on our sites have the best experience possible.

Restaurant Manager