Account Manager - Singapore - SYNERGIX TECHNOLOGIES PTE LTD
Description
Responsibilities:
- Maintain strong relationship with existing clients to ensure strong customer retention base.
- Driving revenue growth in the Singapore Enterprise Resources Planning Software (ERP) market through identifying new opportunities.
- Schedule meetings to present latest updates and gather feedback from clients
- Work closely with inhouse business analysts and functional consultants to provide solution for clients' new requirements.
- Respond to quotation requests and assist with business and grant proposals.
- Ability to upsell and crosssell company's products to existing accounts.
- Meet accounts performance KPI's as agreed with you and management.
- Update inhouse CRM system for accounts reporting.
Qualifications:
- 2 years and above sales working experienced is preferred
- Proactive and problemsolver
- Understand the concept of customer retention and account management
- Willingness and have patience to listen to customers' feedback.
- Good presentation, communication, and written skills
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