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  • Service Engineer - Central Region - SMITH & NEPHEW SERVICES SDN. BHD.

    SMITH & NEPHEW SERVICES SDN. BHD.
    SMITH & NEPHEW SERVICES SDN. BHD. Central Region

    2 months ago

    $40,000 - $60,000 (SGD) per year *
    Description

    Service Engineer Based in Singapore


    This role will report into the Senior Manager (Singapore Service Center).

    The incumbent will be responsible for diagnosing, repairing, and maintaining technical equipment and machinery within the service center. This role ensures high-quality repairs that comply with departmental KPIs and QARA requirements, supporting Smith & Nephew in strengthening long-term customer relationships and maximizing equipment value.

    Responsibilities

    Equipment Servicing & Repair

    • Perform routine diagnosis, repair, and maintenance of equipment and machinery under supervision.
    • Assist in troubleshooting technical issues and escalate complex cases as needed.
    • Conduct equipment calibration and functional checks according to established protocols.
    • Adhere to standard operating procedures (SOPs), QARA requirements, and safety regulations during all service activities.
    • Maintain accurate service records, repair logs, and documentation.
    • Ensure tools, test equipment, and the service area are kept in proper condition.
    • Provide technical support and respond to service requests promptly.
    • Assist in communicating service findings and recommendations to customers and internal teams.

    Collaboration & Learning

    • Collaborate closely within the team to gain hands-on experience and enhance technical skills.
    • Support process improvement initiatives within the service center.
    • Participate in training programs to build expertise in equipment, systems, and troubleshooting methods.

    Secondary or peripheral job functions:

    • Provide administrative support, including updating service databases, filing service records, and coordinating logistics.
    • Contribute to service center housekeeping and maintenance of tools, workstations, and test equipment.
    • Participate in internal audits, quality checks, and compliance reviews.
    • Undertake any other duties as assigned by the Lead Engineer or Senior Manager to support overall service center operations.

    Education:

    • Diploma in biomedical/mechanical/electrical engineering (or similar).

    Experience:

    • Fresh graduates are welcome to apply.
    • At least 1–2 years of experience in manufacturing or repairing medical devices is advantageous.
    • Strong communication and consensus-building skills.
    • Fluent in English, both spoken and written.
    * This salary range is an estimation made by beBee
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