IT Support Specialist - Singapore - Eurofragance

Eurofragance

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Why working at Eurofragance?
In Eurofragance you will be part of the exciting world of smells and fragrances.

You will grow and learn in a company in constant growth and expansion.

You will have the opportunity to develop your career working with top professionals.

You will be part of a Global Company with Headquarters in Spain and subsidiaries in Dubai, Singapore, Mexico, Turkey, and India among others.

You will practice your language skills in a global and multicultural environment.

You will feel you play a role in society thanks to our Corporate Social Responsibility policy and our commitment to the Environment, which we demonstrate on a day-to-day basis with actions such as the Volunteer Day.

We are Passion, Performance & Entrepreneurship, we are Eurofragance

Enjoy a great work environment in Eurofragance

JOB MISSION:

The main mission of this position is providing support to Eurofragance users, registering and solving the technical issues reported, mainly on Singapore IT systems & infrastructures but also providing support on other global sites if required.

Additionally, it will take care of supervising and managing Windows systems.

MAIN JOB FUNCTIONS:

New IT equipments (configuration, installation and connection to the network)
Software maintenance (new installation or upgrade)
PBX knowledge to provide a basic support (with external support behind)
Printers, industrial devices, etcsupport (with external support behind)
Backup management on local systems
Remote communication with the rest of global IT team to make one and unique global team
User support via ticketing tool (could be local users or global users if required)
Main point of contact for IT local partners
Windows server and virtual environments management

Key Knowledge:

Operating Systems: Windows, Windows server, IOS & Android
Active Directory, DNS, DHCP, File Server management

Desirable knowledge:

Office 365 and Exchange Online knowledge
Virtualization: Vmware or similar
Backup tools: Veeam Backup or similar
Networking, VPN, firewalls, etc(Cisco, Fortinet or similar)
Monitoring tools: Desktop Engine, PRTG or similar...
Knowledge in Cybersecurity
Cloud solutions (AWS, Azure)

REQUIREMENTS:

Diploma in Information Technology (IT) or related.
At least 3 years' of work experience in Microsoft environments management and local network support.
Comfortable in matrix team structure with operational (Singapore) & functional (Spain) reporting.