- Working closely with the Frontline Enablement Centre team to ideate, execute, and deliver new project-based initiatives to simplify the processes and day-to-day
- Ability to manage risk, make timely decisions, develop solutions and facilitate mitigating actions
- Undergraduates who is keen to participate in Work Study Program
- Have the permanent legal right to work in Singapore
- Open to all streams but candidates pursuing Business Management / Studies, Finance or Analytics degrees would be preferred
- Candidates with previous internships in banks / FIs will be preferred
- Strong discipline and time management to execute against a tightly defined timeline.
- Strong verbal, presentation, and written communication skills.
Frontline Operations Analyst - Singapore - Standard Chartered Bank Singapore
Description
This Work Study Program (WSP) internship in the Frontline Enablement Centre for Client Coverage ('CC', corporate relationship management team) will give the incumbent the opportunity to support multiple global initiatives and gain hands-on exposure to executing large-scale projects in a multinational financial institution. Some of the key initiatives that the incumbent can expect to work on include (but not limited to):
.Planning, curating, and working with HR to execute the flagship training program for bankers and analysts, representing the global CC business
.Working with Early Careers team on executing and gathering feedback on the Graduate program, representing the global CC business
.Organizing and running a global forum to discuss upcoming changes to CC banker / analyst roles & responsibilities
.Creating internal content and tools to increase efficiency and effectiveness of CC bankers and support roles
The internship will also enable the incumbent to develop a holistic view of how large, multinational banks work and a granular understanding of the institutional banking business and various stakeholders / roles involved.
The Frontline Enablement Centre sits within the Frontline and Business Performance Team which in turn is part of the broader CCIB Business Development Team. This is a global team which owns a portfolio of productivity and frontline capability enablement tools, frontline sales processes, management and sales insights engines and recommendation tools as well as coordinate strategic workforce planning.
Strategy
Understand CCIB business strategy and the Business Development role in driving the delivery of our client proposition, commercialisation, frontline effectiveness and efficiency
Business
.Planning, curating, and working with HR to execute the flagship training program for bankers and analysts, representing the global CC business
.Working with Early Careers team on executing and gathering feedback on the Graduate program, representing the global CC business
.Organizing and running a global forum to discuss upcoming changes to CC banker / analyst roles & responsibilities
.Creating internal content and tools to increase efficiency and effectiveness of CC bankers and support roles
Processes
People & Talent
.Lead through example and build the appropriate culture and values
.Ensure ongoing training and development for professional and personal growth
Risk Management
Governance
.Ensure awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role
.Deliver effective governance in compliance with applicable internal policies and external laws and regulations, overseeing changes in business controls as required
Regulatory & Business Conduct
.Display exemplary conduct and live by the .
.Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
.Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
.Business Development MT
.CC Country Leadership and BPMs
.Senior Bankers, GAMs, RAMs, FAMs
.Credit Analyst Heads and teams
.CCIB CC COO Team
.HR - CC
.Early Careers
.People Capability
Other Responsibilities
Embed Here for good and Group's brand and values in CCIB Business Development Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures Multiple functions (double hats)
Our Ideal Candidate