Account Manager - Singapore - DXC TECHNOLOGY SERVICES SINGAPORE PTE. LTD.

Description

Roles & Responsibilities

Job Description

• Manage client accounts, ensuring that client needs are met, and solutions are delivered effectively.
• Support the development and execution of account strategies and contribute to profitable growth.
• Maintain regular client communication, building strong relationships and delivering exceptional customer service.
• Collaborate with cross-functional teams to execute account-related projects successfully.
• Identify and pursue upsell and cross-sell opportunities to grow the account portfolio.
• Participate in preparing and delivering client reports and presentations.
• Actively monitor industry trends and adapt account strategies accordingly.
• Support and mentor junior account management professionals in their growth.

Requirements

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role
• Demonstrated success in account leadership roles, meeting or exceeding sales and revenue objectives and building client relationships
• Leadership and strategic planning capabilities, effective communication skills, and a history of contributing to business growth
• A continuous learner that stays abreast with industry knowledge and technology
• An advanced degree in a relevant field is a plus
• Relevant certifications such as Certified Account Executive (CAE) or Certified Strategic Account Manager (CSAM) are a plus

Tell employers what skills you have

Negotiation
CRM
Account Management
Strategic Planning
Leadership
Microsoft Excel
Advertising
Interpersonal Skills
Exceptional Customer Service
Selling
Strategy
Communication Skills
Presentation Skills
Customer Satisfaction
Team Player
Business Development