Product Consultants - Singapore - Service Connections Hr Consultancy Pte. Ltd.

    Service Connections Hr Consultancy Pte. Ltd.
    Service Connections Hr Consultancy Pte. Ltd. Singapore

    1 month ago

    Default job background
    Full time $60,000 - $100,000 per year Technology / Internet
    Description

    CONTRACT JOBS

    3 YEAR CONTRACT

    Product Specialists

    SINGAPOREANS / PRs ONLY

    ($3,500 to $6,500)

    LOCATION

    Buona Vista

    JOB DESCRIPTION

    .Responsible in scaling our products and offerings to public agencies and officers

    .Manage incidents that stakeholders face with the digital learning platforms by tracking, identifying, and resolving issues independently or cross-functionally

    .Develop and facilitate training workshops for stakeholders to adopt organization's digital learning products

    .Participate in user application tests (UATs) to ensure optimal user experience for product release updates and defect resolutions

    .Monitor and analyse tenants' usage of the digital learning platform to recommend content curation and updates

    .Support change management and engagement efforts

    .Support any other administrative and operational duties such as contract administration, billing, processing of invoices

    WORKING HOURS

    • 5 days' work week
    • Mon to Thurs: 8.30am to 6pm
    • Fri: 8.30am to 5.30pm

    JOB REQUIREMENTS

    .At least 2 years of experience in developing and implementing digital learning solutions in a customer-facing setting

    .Strong interest and aptitude in digital learning platforms, approaches to digital learning at the workplace, user experience design and other forms of technology-enhanced learning

    .Experienced in doing change management for projects and comfortable with facilitating engagement sessions

    .Basic understanding of data analytics, digital measurement and optimisation would be helpful

    .Positive attitude, proactive and customer focused with excellent communication and interpersonal skills

    .Enjoys working in a fast-paced environment, able to manage multiple tasks under deadlines and pressure

    .Able to anticipate potential problems and know when to escalate issues for timely resolution

    Interested applicants, please email detailed to

    SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

    Email resume to -

    Call for more details please call at

    Mondays to Fridays

    9.00am - 5.00pm

    111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098

    License no: 09C4937 / R