Customer Service Engineer - Bedok, Singapore - Spectris Pte Ltd

Description

Essential Duties and Responsibilities:

· Responsible for installation, commissioning, maintenance, and
repair of current installed base of XRD & XRF
for APAC.

· Troubleshoot, diagnose customer problems, and coordinates
appropriate corrective action directly.

· Conform always to Malvern Panalytical and customer's safety,
cleanliness, and working protocol policies to maintain a safe and clean work
environment.

· Ensure that guidelines and standards of work expected by
Malvern Panalytical are understood and met. Carry out preventative maintenance
activities to installed base as per factory guidelines.

· Provide Service Support and basic training after installation.

· General Service administration activities and report
submission.

· Responsible for proper spare part handling per internal
procedures.

Qualifications:

· Diploma Electrical Engineering
& Mechanical Engineering, Physics, or related education. Knowledge of Chemical
Engineering, Chemistry, Chemical, Electronics,
Mechanics preferred.

· 2~3 of experience in maintaining analytical
instruments or semiconductor equipment is preferred.

· Able to read circuit diagrams, technical manual in English.

· Excellent verbal and written communication and presentation
skills with MS office proficiency.

· Self-sufficient in computer/networking skills necessary to
analyse logs, summarize data.

· Able to travel both domestically and internationally on short
notice.

• Looking for candidates available to work:
  • Monday: Afternoon, Morning
  • Tuesday: Afternoon, Morning
  • Wednesday: Afternoon, Morning
  • Thursday: Afternoon, Morning
  • Friday: Afternoon, Morning
• 2-3 years of relevant work experience required for this role
• Work visa can be provided for this role
• Expected start date for role: 01 May 2024
• Expected salary: $4,500 - $5,500 per month