IT Support Engineer - Singapore - Volt Singapore

Volt Singapore

Verified Company

Singapore

6 days ago

Posted by:

Wei Jie

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Description

Currently looking for a IT Support Engineer to provide End User Support / Desktop Management / User Account and License Management functions.

This role is
currently
only open to Mandarin speaking Singaporean to handle Chinese speaking client.

Fresh graduates are welcome to apply

Day-to-Day Responsibilities:

Providing L
L2 support to end users for Windows client laptops/desktops, MacBook mobile devices and printers / faxes
Support scope: Install, configure, troubleshoot issues, escalate issues to L3 support team, issue resolution, root cause investigation
Building PCs / laptop with Win 10/11, Microsoft 365 / Office Client and other essential software.
Coordinating with users to upgrade / swap upgraded PCs / Laptop.
Perform preventative maintenance tasks, fix issues relayed to end user device patching, software delivery and security tools
Supports the conduct of audit on systems and performance review and makes recommendations for changes, as necessary.
Knowledge Windows 10/11 OS and Windows Desktop Applications.

This is a 2 years contract position to start and is convertible to permanent.