- Streamline all the commercial and administration of the marina (i.e berthing records, berthing agreements, application forms, waiting lists, financial records, invoices, petty cash, purchase orders, follow-up of berthing enquiries etc.)
- Prepare, with the accounts department, all financial and other relevant information for reports to the management and help the marina staff with secretarial assistance
- Help with the work schedules, staff attendance and holiday records and other HR-administration related data.
- Be the prime contact person for all the marina stakeholders and help them with all their enquires and information with speed and professionalism.
- Be in charge of the reception area and the general reception of our valued guests by welcoming them with a smile and a fresh drink
- Be in charge of answering phones and directing calls, taking reservations and checking in/out guests using our computerized reservations and billing system
- Assist in other duties assigned by the Marina Director
- Preferably a degree holder
- Able to work on weekends and public holidays
- Have nautical knowledge or have the will to acquire
- Have a positive and cheerful deposition and open to work attitude
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Customer Relations Executive - Singapore - SUTL MARINA DEVELOPMENT PTE. LTD.
Description
Roles & ResponsibilitiesMain Duties and Key Responsibilities:
Job Requirements:
Ability to Multitask
Microsoft Office
Microsoft Excel
Administration
Good Communication Skills
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Customer Relations
Hospitality
Customer Service Experience