Assistant Manager - Singapore - CRANE WORLDWIDE LOGISTICS (S) PTE. LTD.

Wei Jie

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Wei Jie

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Description
The incumbent will be working as an Assistant Manager, Air Operations. S/he will be assisting the Air Operations Manager for all Air Export Operations matters.


Responsibilities:


  • Assist the Air Operations Manager in directing and managing the Air Export team
  • Ensure that Air Ops staff executes service agreements at, or above the customers' standards.
  • Manage daily operations activities and work process
  • Efficiently handle customer's complaints, and requirements and recommend corrective action plans
  • Build and maintain close relationships with internal and external stakeholders
  • Plan, monitor, and schedule rotational schedules for the Air Export team
  • Ensure shipment requirements are met and within KPI requirements
  • Supervisor Air Export team to provide appropriate training when required
  • Responsible for the team's correct and timely provision of all freight documents to customers
  • Investigate and provide corrective action plans to nonconformance issues for exceptions and problem escalations
  • Any other adhoc tasks assigned by the supervisor/management

Requirements:


  • Minimum GCE 'O' level / NITEC / Diploma in Relevant Discipline
  • Minimum 5 years of working experience in freight forwarding/logistics/supply chain industry and minimum 2 years of supervisory position
  • Ability to multitask, work under pressure and tight deadlines
  • Strong knowledge of Air Operations (Import & Export) is highly preferred
  • Willing to work at Changi Airfreight Cargo
  • Excellent communication skills and interpersonal skills at all levels within and across the company
  • Flexible and well organize
  • Positive, strong analytical, planning, and organization skills
  • Ability to work under pressure and tight deadlines
  • Meticulous, organized, and willing to go the extra mile to deliver excellent service
  • The incumbent will represent Crane with professionalism and integrity in line with our company code of conduct and compliance policies

Others:


  • Work location at Changi Airfreight Cargo Complex
  • 5.5 days (Alternate Saturday)

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