Recruitment Consultant - Singapore - INTEGRATED CONSULTANT AGENCY

INTEGRATED CONSULTANT AGENCY
INTEGRATED CONSULTANT AGENCY
Verified Company
Singapore

1 week ago

Wei Jie

Posted by:

Wei Jie

beBee Recruiter
Description

Job description

  • Detect and resolve potential problems arising in the process and in customer service. This will require decision making, at times under pressure, requiring alliance to one or more parties.
  • Alert appropriate staff on potential problems and coordinates with Sales Manager.
  • Update customer file to ensure latest commercial information on hand.
  • Be the first contact point for complaints and claims handling process.
  • Ensure customer service is delivered accordingly to Guidelines in order to improve commercial position.

Requirement

  • Ability to work under pressure
  • Good administrative and organisational skills, including prioritisation and selfmanagement.
  • Good interpersonal skills and communicate effectively with all stakeholders, notably business partners, customers, Emsland's Germany back office.
  • Good written and spoken English. Knowledge of Asian languages is an advantage
  • Initiative for problem solving
  • Motivated team player with pleasant personality, positive working attitude and determination to learn, achieve and excel
  • Cultural awareness and sensitivity is required at all times
  • Diploma/Degree in Customer Service, Food Technology, Logistics or Supply Chain
  • Min 5 years of working experience in customer service, preferably in food ingredients / manufacturing or freight logistics sector
More jobs from INTEGRATED CONSULTANT AGENCY
See all jobs of INTEGRATED CONSULTANT AGENCY