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  • Lead Customer Engagement Specialist - Singapore - beBeeCustomerEngagement

    beBeeCustomerEngagement
    beBeeCustomerEngagement Singapore

    3 weeks ago

    Job title: Contract Bank Loyalty Executive at Raffles Place, up to 3200

    Description

    Customer Engagement Specialist

    We are seeking a highly motivated and organized individual to join our team as a Customer Engagement Specialist. In this role, you will be responsible for planning and executing customer engagement campaigns, developing and maintaining strong relationships with customers, and driving business growth through data-driven insights.

    Job Responsibilities:

    • Develop and execute targeted customer engagement campaigns across various channels, including email, social media, and mobile messaging.
    • Analyze customer behavior and preferences to inform campaign strategies and optimize results.
    • Collaborate with cross-functional teams to develop and implement customer-centric initiatives that drive business growth and improve customer satisfaction.
    • Manage and maintain customer databases, ensuring accuracy and up-to-date information.
    • Monitor and report on campaign performance, identifying areas for improvement and providing actionable recommendations.

    Requirements:

    • Bachelor's degree in Marketing, Business Administration, or related field.
    • Minimum 2 years of experience in customer engagement, marketing, or related field.
    • Proven track record of developing and executing successful customer engagement campaigns.
    • Strong analytical and problem-solving skills, with ability to interpret data and make informed decisions.
    • Excellent communication and interpersonal skills, with ability to build strong relationships with customers and internal stakeholders.
    • Proficient in MS Office, particularly Excel, PowerPoint, and Word.

    Benefits:

    • Competitive salary and benefits package.
    • A dynamic and supportive work environment.

    Other Information:

    • Please submit your resume and cover letter to apply for this position.
    • We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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