Lobby Ambassador - Singapore
6 days ago
Job summary
The Lobby Ambassador (Front Office) is responsible in managing various aspects of the Lobby operation in the delivery of the Raffles Hotel Singapore's service experience throughout the entire guest journey.Executes Core Tasks of the Lobby Operation
Delivers the Raffles Hotel Singapore guest experience through a seamless flow of processes and in close cooperation with the Raffles Butler. Provides a first-class arrival experiences for all residents including a seamless and personalised check-in experience. Closely assists the F&B team in welcoming and accommodating/seating restaurant patrons. Ensures security incidents and guest complaints to be addressed by reacting proactively when suitable and appropriate.
Job description
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