Servicenow Solution Engineer - Singapore - International SOS

International SOS

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Essential job duties and responsibilities:

This position is a stakeholder facing role, and requires that to establish and manage expectations within the business and drive the IT teams to achieve those expectations to a high standard which covers but not limited to the following ITIL management function and processes within Service Now:

Service Desk
Service Request
Incident / Problem / Change Management
Asset Management and CMDB

Qualification:

Tertiary Qualifications in Computer Science / Engineering or a related discipline
May hold professional qualifications such as MCP, MCSE and CCNA
ITIL Foundation
At least 7 years' of experience in global operational aspects of commercial IT infrastructure and Service Now solutions, with 3 years' plus as incident manager of a global IT Team