Sensory & Consumer Specialist - Singapore - FrieslandCampina

    FrieslandCampina
    FrieslandCampina Singapore

    1 day ago

    Description
    Job Title: Sensory & Consumer Specialist, Asia

    Location: Singapore

    Employment Type: Full-time

    Purpose of the Role:At FrieslandCampina, we are seeking an experienced Sensory & Consumer Specialist with the passion to support acceleration of product innovation across Asia. You will provide clear direction on product experience for new developments and optimizations, identify key drivers contributing to optimal product experience, safeguard product performance and support creation of compelling selling stories. This role is based in our Development Centre in Singapore.

    What We Ask

    Required Qualifications and Experience
    • Bachelor's degree with at least 5 years of relevant work experience, or Master's or PhD degree with at least 3 years of relevant work experience
    • Strong in sensory techniques and experience working with in-house sensory trained/expert panels in food, dairy, or beverage categories
    • Ability to run panel tasting sessions, generate/analyze sensory data is advantageous
    • Fluency in sensory software (R, EyeOpenR, XLSTAT, EyeQuestion, etc) a plus
    • Proficient in broad consumer research methods and statistical analysis, capable to write report with minimal supervision
    • Fluent in MS Office (Excel, PowerPoint, Word)
    • Fluent in English, both spoken and written
    • Proactive, independent person who enjoys working in a multicultural, multidisciplinary team
    • Able to travel within SEA to monitor fieldwork when required

    What We Offer
    • Unique company culture of Dutch heritage and international presence
    • Competitive bonus scheme, flexible working hours, and the ability to work from home.
    • Diverse training and mentoring programs to help you grow on your own professional journey
    • Exceptional support of cross disciplinary movement within the company to broaden your knowledge and growth paths
    • A friendly and informal working environment
    • Autonomy and trust to create longer term impact that helps bring better nutrition to the world

    Vacancy Description

    Key Responsibilities
    • Lead and manage sensory & consumer studies within business projects
    • Closely collaborate with cross-functional stakeholders to drive clarity on study's purpose and success criteria
    • Work independently, able to recommend appropriate research approaches and sensory techniques, align with established protocols, plan study design, analyze data, write report and share findings
    • Link sensory data to consumer test data, select/use most suitable statistical method to run holistic deep dive analysis to provide robust guidance on improvement directions to product developer and aid business/project decisions
    • Interpret results and present clear conclusions and recommendations in easy-to-digest and audience friendly format, with key messages tailored to project/business needs

    Main Accountabilities
    • Actively ensure product success and safeguard product performance, recommend/implement best practice setup for projects including sensory monitoring (shelf-life test, etc)
    • Brief / partner with sensory panel leaders to co-design sensory test, recommend appropriate sensory technique to generate sensory data to fulfill project needs
    • Brief / manage external research partners to drive flawless & timely end-to-end execution of research activities. Ensure quality check on results delivered by vendor
    • Act as sparring partner in executional discussions with marketing and R&D about study design and approaches for projects (Market Research brief, Product & Pack brief, etc)
    • An effective communicator, able to influence stakeholder decisions with study results

    Staying true to who you really are, that is your starting point at FrieslandCampina. Because it is precisely by embracing our differences that we can grow together. We want to create a working environment that allows all employees to bring their best and authentic selves. If who we are suits you, but you're not sure if you're the best fit for the role, we still encourage you to apply so we can help you find the role that fits you best.

    Team Details

    For thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them it's not just about what we do, but who we are.

    We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world.

    You will be part of the Sensory & Consumer Asia team within the larger R&D Product & Taste department, which includes about 40 R&D colleagues in the Innovation Centre of Wageningen (the Netherlands) and the Development Centre of Singapore.

    R&D Product & Taste is an expert team that combines expertise on sensory and consumer behaviour with deep understanding of food physics & chemistry. At Product & Taste, we don't just support product development for our business groups, we shape it. For optimizing flavour and texture, ensuring product stability and uncovering what truly drives consumer preference. We are the trusted expertise partner that turns knowledge faster into impact.

    With us, product excellence isn't a coincidence, it's engineered
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