iCZ Lead Consultant - Singapur, Singapore - iCompaz Singapore

Description

ServiceNow Solution Architect

iCZ Lead Consultant

116261BR

Job Description

Serve as primary technical point-of-contact for the project and as the face of the development team to the customer.

Provides advice on how business services are delivered with a vision for improvement.

Stays current on ServiceNow products and applicable integrated technologies

Define, at an architectural and design level of detail, technical solutions aligned with our client's business problems and ServiceNow Implementation Best Practices. Works closely with client's enterprise architecture team, Security team and Infrastructure team.

Understand customer requirements, translate to solutions, and communicate to clients

Facilitate client workshops and conduct interviews to drive stakeholder consensus on requirements and solutions

Ability to influence and consult (providing options with pros, cons, and risks) while providing thought leadership in solving business processes and/or technical problems.

Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions

Write/estimate Stories, monitor developer's work, and own overall quality and delivery of development; may perform a portion of development on Stories that cannot be delegated.

Leads the Team in implementation of technical best practices, policies, and procedures.

Responsible for Prototype building, Sprint demos, delivery of additional development artifacts and documentation

Help mentor Developers, Technical Consultants, and other Solution Architects in relation to technical design standards and implementation of best practices.

Skills and Experience

Minimum of 12+ years overall experience in designing and implementing complex ServiceNow Solutions including CSM, ITSM solutions

6+ years of proven experience as an architect in designing and implementing ServiceNow ITSM, CSM, Custom applications and integrating with several 3rd party applications.

At least 4 end to end ServiceNow and its associated products implementation experience

Strong technical abilities, a sound understanding of business strategy and policies that govern the ServiceNow platform and possesses advanced ServiceNow knowledge and skill to define platform roadmaps.

Strong knowledge on Platform Security

Proven experience with key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS

Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc.
• Excellent knowledge on Enterprise Security and Architecture, middleware and discovery technologies, database design schemas and data modeling

• Experience implementing systems using the Agile/Scrum methodology

Strong communication skills, both written and verbal, with the ability to describe solutions with a business focus

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Country

Singapore

State / Region / Province

Singapore

Work Location

Singapore

Interest Group

iCompaz Singapore

Skillset

Technology|Infra_ToolAdministration-ITSM|ServiceNow

Company

iCompaz Singapore

Role Designation

6916BCONSL iCZ Lead Consultant