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- Degree in Information Technology or equivalent.
- Minimum 12 years experience in IT Project Management, IT Operations and Data Center Operations.
- Analytical, able to provide clarity to complex issues and synthesize large amounts of information
- Prior experience in managing geo-distributed teams will be of great advantage.
- You have excellent communication skills and express collaborative skills.
IT Service Desk Manager, Global Bank - Singapore - Kerry Consulting Pte Ltd
Description
Kerry Consulting is currently partnering a Global Bank to hire for an IT Service Desk Manager.
Responsibilities
You are tasked to drive implementation and transformation for IT Service Delivery, NOC, Service Desk and Helpdesk Operations. You will oversee day-to-day support of all production platofrms, and drive automation across service delivery and operations, implement processes and best practices to improve efficiency and user satisfaction.
Requirements
To Apply
To apply, click on the "Quick Apply" button above. Alternatively, you could also write in with your CV to Grace Lim at quoting the above job title and reference code 29058.
Registration No: R1988923
License No: 16S8060