Description
Location:
Jalan Buroh, SG, SG
Job Function:Information Technology
Requisition Number:149461
Description:
Position :
Specialist, IT Applications
Functional Role :SAP Applications
Reporting to :Manager, Country IT
Department :Information Technology (IT)- Involve in resolving incidents, problem management and fulfilment of requests to ensure service level agreements, targets and standards are maintained and adhered to meet customer satisfaction.
- Perform systems unit tests and assist end users in User Acceptance Test for change requests and projects.
- Collaborate with Group IT on project requirements and standards.
- Assist and support in project implementations in SG.
- Liaised with external parties for integration interfaces.
- Prepare training materials and conduct training to users.
The Successful Applicant
- Bachelor's degree in information systems
- 23 years' experience in SAP related environment.
- Proficient in ITIL
- Incident and Problem Management, Change and Release management.
- Good knowledge in any of the following SAP modules, SD, MM, FICO, WM/EWM
- Experience in end user support.
- Excellent analytical and problemsolving skills
- Excellent communication skills
- Good understanding of IT Service Management processes
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