Patient Service Officer - Singapore - MOUNT ALVERNIA HOSPITAL

Description

What's on Offer

• Mission: Provide compassionate, excellent and holistic healthcare. Tagline: Serve all with Love.
• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Sustainability: Love for nature and the environment. For instance, BYO food containers at staff canteen.
• Work-Life balance: Attractive leave days to rest and re-charge.
• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

The Alvernia Wellness Centre Patient Service Officer / Assistant is responsible for assisting the Manager in the supervision of the Alvernia Wellness Centre. The role involves the coordination of screening processes and the administrative duties of the department. The Alvernia Wellness Centre Patient Service Officer / Assistant works under the general supervision of the Manager and exercises initiation in the performance of assigned tasks.

• Performs and coordinates patient scheduling, registration, cashiering and the collection of report processes.
• Registers and updates patients' data and medical information in the Hospital Information System.
• Coordinates bookings and obtain appointments for diagnostic tests with other clinical departments.
• Performs administrative duties of the department such as preparation of statistical / management reports.
• Responds to e-mail enquiry on Alvernia Wellness Centre Services.
• Identifies customers' needs and provides prompt services.
• Co-ordinates with internal and external shareholders to facilitate seamless services.

How to Succeed

• Diploma in Business Administration, or related fields.
• Healthcare and marketing experience will be an advantage.
• Able to work effectively in a diverse work environment.
• Able to work well independently.
• 5 days work week (Mon - Fri: 8am to 5pm and Sat: 8am to 1pm)