APPLICATION SUPPORT ANALYST - Singapore - NTT DATA SINGAPORE PTE. LTD.

Description

Roles & Responsibilities

EMAIL ID : Interested candidates, please email your resume to

What do we offer:

Location : Changi Business Park, Singapore

Role : Contract

Our Client : one of Japan's major banks and one of the largest financial institutions globally.

** Role : Application support and be available for immediate joining

Note: Position requires the ability to work various work schedules that may include night standby, scheduled weekend activity and/or holiday activities.

The role requires the most recent Minimum of 4 years of Financial industry experience in Application support with Proven experience in Unix/Linux systems and shell scripting & Strong proficiency in shell scripting languages such as Bash, Python, or Perl

Mandatory Skill-set:

1. Diploma or Degree in Computer Science or Information Technology;

2. Application support experience of 4-6 years, from a banking or Financial Institution

3. Strong troubleshooting and problem solving skills.

4. Technically competent with work experience in financial applications, with knowledge in remittance systems, SWIFT messages

5. Good knowledge of RDBMS (MSSQL, Oracle) concepts as well as hands-on experience in using SQL for data retrieval and analysis.

6. Self-motivated and driven to ensure high quality in work deliverable sand completion of tasks in a timely manner.

7. Good understanding of ITIL Methodologies for Incident, Problem, and Change Management

8. Good experience in scripting (DOS, UNIX, VBA) -Strong proficiency in shell scripting languages such as Bash, Python, or Perl

9. Team player with ability to function independently and work with regional teams and vendors

10. Strong oral and written communication and interpersonal skills.

Desired skill-set

1. Experience in job scheduling tools or automation tools

2. Knowledge of Mark Logic DB is good to have

3. ITIL Certified

 **Knowledge of Middleware applications such IIB, MQ, Connect Direct or TIBCO is good to have and will be considered for Middleware Application Support

Responsibilities:

1. Monitoring and maintaining the general health of the IT System;

2. Ensuring the systems are operating at optimal level without issues and manage the change requests, defects management as well as the business-as-usual activities;

3. Involved in hands-on technical troubleshooting and support, lead the level support engineers and also coordinate projects when needed;

4. Suggest improvements by providing technical specifications for system / process enhancement

5. Involved in requirement analysis and responsible to support for enhancements, fixes and emergency application changes deployment;

6. Ensure IT systems are operating with high efficiency;

7. Develop implementation, integration, documentation according to agreed standards.

8. Support Disaster recovery exercises.

9. Standby support after business on rotation basis

10. Gather and process relevant information at point of incident and perform quick assessment of the impact

11. Responsible to communicate on incidents and provide regular update to the higher management, stakeholders and users until incident closure

12. Work closely with Incident Manager to ensure preventive and detective measures of the applications are identified and implemented.

Note: Position requires the ability to work various work schedules that may include night standby, scheduled weekend activity and/or holiday activities.

EMAIL ID : Interested candidates, please email your resume to

We are a top 8 global IT services company with operations in 50+ countries. We offer an advanced portfolio of application, business process, cloud, and infrastructure services to businesses and governments worldwide.

NTT DATA Singapore PTE Ltd is a wholly owned subsidiary of NTT DATA Corp, a part of NTT Group, the world's 65th Largest Company according to Fortune Magazine.

At NTT DATA SINGAPORE, we pride ourselves on being an inclusive and equal opportunity employer that puts our people and clients first. We welcome different ideas, backgrounds and passionate individuals to join us in our inclusive environment to achieve stronger and better results through teamwork, foresight, and innovation. We pledge to create a harmonious and nurturing culture, where all individuals feel a sense of pride and belonging, regardless of age, gender identity, race, sexual orientation, physical or mental ability, ethnicity

COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA - NTT DATA will be assessing and evaluating your suitability for employment/appointment or continued employment/appointment in any position within our organisation

Tell employers what skills you have

Problem and Incident Management
MSSQL
Oracle
Change Management
SWIFT Payments
Middleware Integration
Scripting
Unix
Information Technology
SWIFT Messaging
SQL
Middleware
Application Support
IT Change Management
Banking
ITIL
Disaster Recovery
Incident Management
Technology Change Management
change requests