- Team management of more than 10 direct reports
- Part of the regional leadership team and responsible for APAC's portfolio of projects
- Resourcing forecasting and Onboarding activities to meet demands
- Project assignment and quality control
- First-line support and escalation management for PS projects
- Help with the team goals, for example actively working to reduce the backlog, increase CSAT responses and overall quality, Revenue recognition and forecasting
- Determine project partners and team structure/organization partners will include technical and business resources
- In conjunction with project partners, help ensure the definition of project scope, requirements, and deliverables
- Work with internal stakeholders like Sales, Customer Success and Support teams to ensure a successful outcome on projects
- Ensure quality control on the right usage of project management tool
- Performance evaluation and continuous growth of your team members
- Staffing, coaching and upskilling your direct reports according to their career plans and ambitions
- Drive high billable utilization of the team and having full control of the productivity of team members
- Championing Business Like Disciplined Execution in every day project management activities
- BS in Computer Science, MIS, Business, or equivalent education/training/experience or equivalent military experience required
- Masters in management discipline is a plus
- Related work experience leading a high performing team delivering complex projects and programs desired
- Analyze project profitability, revenue, margins, bill rates, and utilization
- Strong proficiency with project management software, such as Clarizen, Asana, Confluence, or JIRA
- Good presentation skills including written, oral, presentation
- Good organizational skills including tool utilization (spreadsheets, project management tools, mind maps), information collection, attention to detail, and prioritization
- Strong interpersonal skills including appreciation and the ability to elicit collaboration from a wide variety of sources, including upper management, clients, and other departments
- Flexible to shifting priorities, demands, and timelines; able to promptly and expertly react to project adjustments and alterations
- Experience managing large scale (Global) deployments with multiple projects, teams and resources
- Project Management Institute PMP(r) certification or equivalent a plus
- Experience with Google's G Suite (Drive, Docs, Sheets, and Slides) is a plus
-
Project Management Intern
6 days ago
EVOne Charging Pte. Ltd. Singapore InternshipTake care of public charge point installation process · Ensure public charge points are up to company's operational standards · Customer acquisition · ...
-
Program and Project Manager
2 days ago
State Street SingaporeOverview · Key Accountabilities · - The following aspects of this role are indicative only and in no way limits the organisation in allocating additional and or alternative accountabilities (specific tasks, projects or related activities) to the employee, within the scope of the ...
-
IT Program and Project Manager
2 days ago
MARS FOODS, LLC (SINGAPORE BRANCH) SingaporeThe IT Program Manager directs and oversees the entire IT project portfolio to ensure on time on quality delivery within budget that meet organizational goals and requirements. He/she develops and implements programs and project management processes and policies, collaborates wit ...
-
IT Program/project Manager
1 week ago
STELLAR LINK PARTNERS PTE. LTD. SingaporeOur Client, Singapore's largest finance company is in the midst of expanding their IT Team. This is a great opportunity to join a growing technology team IT. You will be a part of a team to contribute in digital banking projects for the organisation. Office location is at Tampine ...
-
Project Management Program Management
1 week ago
R Systems (Singapore) Pte Ltd SingaporeAt least 8-10 years of experience in program/project management role, managing preferably programs or complex projects · - Strong leadership skills, with talent for coordination & delegation. · - Outstanding stakeholder management · - Good communication skills (orally & written) ...
-
Program/project Management Representative
1 week ago
Jobline Resources Pte Ltd Singapore**Responsibilities**: · - Overseeing the day-to-day operations of the Project. · - Work with project team to prepare program level decks and reports · - Support project team in administrative tasks pertaining to billing and invoicing processes ...
-
Project/program Management Analyst
1 day ago
Dell Technologies Singapore**Project/Program Management Analyst** · Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them ...
-
Project/program Management Analyst
1 week ago
Dell Technologies Singapore**Project/Program Management Analyst** · Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them ...
-
Project & Program Manager(Semiconductor)
6 days ago
RECRUITPEDIA PTE. LTD. Singapore**Our client is one of the leading players in the Semiconductor sector. Due to business needs, they are now recruiting a Project & Program Manager to be part of their team for ongoing transformation projects. They are located in the East - easily accessible. · Responsibilities of ...
-
Program/project Management Representative
4 days ago
ZENITH INFOTECH (S) PTE LTD. SingaporeThis is a 12 months contract assigned to our client · Work Location: To be confirmed · Salary Range : $ 3,000 - $4,250 · **Job Description**: · 1. Business Operation Management · 2. As an Entry-Level Program/Project Management Office Analyst, you will be responsible for overseein ...
-
Program / Project Management Representative
3 days ago
Jobline Resources Pte Ltd Singapore**Responsibilities**: · - Project Program & Portfolio Governance · - Deliver business and technology outcomes for assigned program, project, or contracted service. · - Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. ...
-
Stagiaire Project Manager Scouting
1 week ago
Servier Singapore**Date de parution**:12 janv. 2023**Ville**:SURESNES**Pays/Région**:SG**Type de contrat**:Stage**N° offre**:2031Stagiaire Project manager scouting & innovation · - NA- SERVIER recherche un(e) Chef de projets Scouting et Innovation pour accompagner le département WeHealthxDigital ...
-
IT Program/project Management Practitioner
1 week ago
ZENITH INFOTECH (S) PTE LTD. SingaporeThis is a 12 months contract assigned to our client · Work Location: To be confirmed (during interview) · Salary Range : $12,000 - S$18,000 · Scope of Work: · Project management responsibilities include the coordination and completion of projects on time within budget and within ...
-
Technical Project/program Management
1 week ago
Applied Materials Singapore**Key Responsibilities** · Will prepare project plan and coordinates the attainment of project deliverables from planning to implementation. Maintains matrix for process improvements · Will drive project deliverables and task details by through the use reports, tracking charts an ...
-
Project Manager, Customer Program Management
1 week ago
Hawker Pacific SingaporeSummary: · Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Main ...
-
Project Manager, Customer Program Management
1 week ago
Jet Aviation AG SingaporeAs a Project Manager Customer Program Management, you are responsible for supporting Senior Project Managers in delivering various MRO/RMU projects, including all documentation and work packages with 100% compliance. · You will be involved in planning, organizing, developing and ...
-
Manager, Services Program/project Management
4 days ago
Salesforce Singapore**Job Category **:Customer Success Group · **Job Details**: · At Salesforce, there is nothing more important than the success of our customers. In the Customer Success Group, our trusted experts and high-value services secure customer success by accelerating adoption, engagement, ...
-
Manager, Services Program/project Management
1 week ago
Salesforce SingaporeJob Category · Customer Success · Job Details · We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, ...
-
Manager, Services Program/project Management
1 week ago
Salesforce SingaporeJob Category · Customer Success · Job Details · We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, ...
-
Technical Project/ Program Manager
3 days ago
Applied Materials Singapore**Key Responsibilities** · - Helps to prepare project plan and coordinates project activities from planning to implementation. Maintain matrix for process improvements. · - Coordinates project schedule and task details and helps to prepare reports, tracking charts, checklist and ...
Senior Manager, Professional Services Project/Program Management - Singapore - Palo Alto Networks
Description
Our Mission
At Palo Alto Networks everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Our Approach to Work
We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond
At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together
Your Career
The Professional Services Senior Manager (Project/Program Management) will lead a team of Program Managers, Project Managers and Coordinators, including handling all deployment resources and ensuring that all deliverables are met and delivered on-time and under budget. This person will drive customer deployment projects including program, process initiatives, as well as partner with IT on systems and infrastructure processes. You will have direct responsibility on portfolio delivery efficiency, revenue targets and customer satisfaction.
Your Impact
Your Experience
The Team
Our professional services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn't stop once they sign – it evolves.
As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you won't wait for them to be raised, you'll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.
Our Commitment
We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
 Pte Ltd&v=024){kind=logo}
