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- To provide first level Digital Platform support by phone and/or e-mail to clients
- To maintain the knowledge database of the E-Channel Service Center
- To handle document and maintain the client's requests/enquiries
- To support operational documents (such as Corporate Action Reply Letters, Subscription of Private Equity Documents, Investment Related Forms etc)
- To perform other ad-hoc assigned tasks by management
- Possess Degree with minimum 3years experience in client service or call centre in Bank
- Strong knowledge of Banking and financial products
- Proficient in MS office, Word, and Excel
Digital Channels Service Officer - Singapore - GMP TECHNOLOGIES (S) PTE LTD
Description
Roles & Responsibilities**1-year contract**
Work location: Changi Business Park
Responsibilities:
Requirements:
Please state your availability, currentand expected salary in the resume.
Qualified or interested candidates, please visit our GMP website at
to apply for this position with GMP Job Code: 24114
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R
Tell employers what skills you haveTroubleshooting
Microsoft Excel
Customer Experience
Interpersonal Skills
GMP
Customer Care
Private Equity
MS Office
Communication Skills
Banking
Excel
Team Player
Microsoft Word
Customer Service
Service Excellence
Online Research
Customer Service Experience