Senior Consultant - Singapore - MATRIX PROCESS AUTOMATION PTE. LTD.
Description
Work with cross-functional teams from around the world to develop a strategy for international product development, implementation, and rollout.- Conduct basic research, and usability testing to understand international teams' needs and how to meet them elegantly and effectively.
- Integrate user research, market analysis, and customer feedback into product requirements to ensure the CRM products satisfy customer needs, as well as wants
- Gain indepth knowledge of the crypto ecosystem, to be able to represent international capabilities and understand how unique requirements can best be met
- Build both backend and customerfacing solutions to solve localization problems.
- Prioritised features, built consensus, and coordinated product schedules with a team of engineers, designers, and analysts to ship highquality experiences.
- Assist in tracking and resolving production issues.
- Gathered insights on product adoption/improvements, identified key metrics and proposed further iterations.
- Engaged and built relationships with existing KOLs, Affiliates through oneonone conversations.
- Developed target agents through social plaiorms including Facebook and Instagram; directly cooperated with agents in various countries to shorten the order completion process;
- Designed different keywords for each category of products based on product aeributes and updated them periodically to increase the product's exposure and click rate among similar products.
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