Student Relation Officer - Singapore - Kaplan Learning Institute Pte Ltd

Kaplan Learning Institute Pte Ltd

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Company

Kaplan Learning Institute Pte Ltd

Designation

Student Relation Officer

Date Listed

15 Mar 2023

Job Type

Entry Level / Junior Executive

Full/Perm

Job Period

Flexible Start - Flexible End

Profession

Admin / Secretarial

Industry

Public Service / Education / Publishing

Location Name

8 Wilkie Road, level 2, Singapore

Address

8 Wilkie Rd, level 2, Singapore 228095

Map

Allowance / Remuneration

$800 - 1,500 monthly

Company Profile

Kaplan is one of the world's largest and most diverse education providers with over one million students globally. Headquartered in US, Kaplan is part of Graham Holdings (formerly The Washington Post Company) and is its largest subsidiary.

Kaplan in Singapore has students from over 35 countries and regions.

As a Lifelong Integrated Learning Partner, we offer over 450 academic programmes for higher learning and professional certification courses for skills development, providing opportunities for individuals to always stay relevant.

To date, these opportunities have benefitted over 95,000 graduates.

We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time.

Our core values - Opportunity, Knowledge, Support, Integrity and Results - help guide the way we work.

At Kaplan, we provide a stimulating and professional working atmosphere with plenty of room for initiatives and growth.

Job Description:

Key Roles and Responsibilities

Assist in coverage at frontline counter, occasionally at Library & Reception Counter when needed
Attend to walkin enquiries and course consultation for Kaplan Financial (FIA, ACCA, CFA, OBU & SCA).
Handle enrolment procedures, checking contracts and collection of fees/charges.
Process sales of Schweser Products & ACCA/FIA study materials.
Help out with phone enquiries and other administrative jobs e.g. printing of Students' access card.

Qualifications
Diploma in any field

Other Information

Working hour:
Monday - Friday ~ 11am-8pm / 12pm - 9pm

Saturday ~ 9am - 3pm (twice per month)

Generic Competencies

Customer Service Skills i.e. Handling Difficult Customers, Complaints Management, Processing Enquiries & Payment Processing
Communications Skills (Telephone skills & Facetoface)

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