Guest Services Officer - Changi Airport

Key Responsibilities · CS Officer (Passenger Services)- · Oversee and lead a small team of CSA in managing daily operations, making final decisions on matters of importance to ensure a positive passenger experience and satisfaction. Guide, develop, motivate, and mentor both new a ...

We are seeking an experienced Customer Service Officer to join our team. The successful candidate will be responsible for handling daily air cargo bookings and airline capacity confirmations, coordinating closely with customers, airlines, warehouses and customs. · The ideal candi ...

Check in and check out of Guests (Lounge) Demonstrate skills knowledge and experience in customer service oriented environment Handle general request from guests Interact with guests to create a memorable experience. · ...

Handle customer enquiries at the counter and upsell commercial services. Operate point-of-sale systems and ensure accurate handling of cash and digital payments. · ...

We are hiring for a Customer Service Officer who will promote MasterCard to existing customers of various consumer segments by cross-selling the value propositions of the credit cards. · ...

Collect unused trolleys and transport them to designated Trolley Staging Point(s). · ...

Corporate Call Centre · Working hours: Mon-Fri 9-6pm, OT may be required as and when needed (exceptional scenarios only) · Location: Changi Business Park · Duration: 6 months (subjected to renewable/convertible based on performance and business direction/changes) · -Training will ...

Join our Team as a Customer Service Officer/Agent at the Airport. · ...

The Trainee Cabin Services Officer role at SATS Ltd involves supporting airport ground handling services including passenger services, ramp handling, baggage handling, aviation security services etc. · ...

+ Delivering customer service in premium lounges at Changi Airport. · + Managing check-in procedures and welcoming passengers as they arrive. · + Ensure the departure process is seamless and efficient for all travelers. · + Support passengers with special needs, · offering dedic ...

Attend to customer inquiries and provide excellent service. · ...

1-Year Contract · Basic $2,200 | Gross up to $2,500 with OT · 5/6 Days Alternate Work Week (Mon–Sun) · Shift hours between 10:00am – 10:30pm (8 working hours + 1 hour break) · Location: Changi Airport · Job Responsibilities: · Verify the validity of flight tickets and travel docu ...

Position: Import / Export Customer Service [ Officer | Executive] · Salary: $2600-$3500 · Working Day: Mon-Sat | 9am-5.30pm | 9am-1pm (Alt Sat) · Working Location: Alps Ave (nearest MRT Changi Airport) · Job Responsibilities: Export · Direct Customer Contact: Excellent, amiable, ...

This is an Export Customer Service Officer position that requires direct contact with customers to provide friendly and reliable service. · ...

Monitoring pre-alert documents from Origin offices or sales support · Track and monitor flight arrivals and update customers · Handle survey shipments with Operations & customers · Ensure compliance with customer's SOP · Interface with multiple parties including customer, warehou ...

Main Responsibilities: · Provide sales support to Sales & Customer Services Department · Preparing of quotation to customers, follow-up on sales enquiries · Taking and placing of bookings · Telemarketing to promote company's services · Coordinate all import & export shipments wit ...

Work Timings: Afternoon Shifts upto 12 AM · Location: Jurong or Changi depending on preferred location and proximity from residence · Training: First 2 months of training will be conducted at Changi Location. · Job Requirements: · 1. Comfortable with using computer applications a ...

Core Responsibilities: · Counter Duties · Handle all duties required at the ISC counter, including end-to-end fulfillment for departure and/or arrival orders. · Receive and process orders accurately and timely on Warehouse Management System (WMS). Perform thorough check on item d ...

You play a vital role in creating a memorable experience for all our passengers. · ...

Handle daily air cargo bookings and airline capacity confirmations Coordinate closely with customers airlines warehouses and customs Track shipments and keep customers updated Ensure accurate booking data and support billing processes Build strong customer relationships in a fast ...