Customer Service Executive - Singapore - SEVEN SEAS MARITIME SERVICES (SINGAPORE) PTE. LTD.

SEVEN SEAS MARITIME SERVICES (SINGAPORE) PTE. LTD.

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

ob Description & Requirements:

The Customer Service Executive is responsible and accountable for (but not limited to) the following:

Support the Commerical team with day to day adminstrative duties to ensure a smooth and efficient operation.
Download customer enquiry and orders from various internet based customer portals & eplatforms (i.e. Ship-Serv, Sis Commerce, BaseNet, MarineLink, B2B etc)
Assist the Commerical team with the preparation of quotations using relevant systems as and when needed.
Accurately update relevant information and line items into the company ERP system.
Maintain and develop existing customers to optimize quality of service, business growth, and customer satisfaction.
Responsible for handling Request for Quotations (RFQs) within the time allocated including receiving, creating and distributing the quote to the client
Responsible for handling technical and provision queries whilst liaising with internal procurement to ensure products are competitive and the quality required for the client.
Coordinate the planning and distribution of pick lists as per loading requirements to ensure timely deliveries and release of goods
Perform any other duties as requested by the Commerical Manager.