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- Develop and establish financial budget and plans.
- Develop and maintain business continuity strategies, policies and guidelines.
- Develop managers and high potential employees.
- Develop service recovery framework.
- Drive service quality and customer satisfaction.
- Establish business strategies for the business function.
- Establish operational plans for the business function.
- Lead managers to develop organisational and governance strategies.
- Manage compliance with food and beverage hygiene policies and procedures.
- Manage revenue and expenditure.
- Oversee cost control and food purchasing activities.
- Plan and develop menus.
Operation manager - Singapore - CLUB 36 PTE. LTD.
CLUB 36 PTE. LTD.
Singapore
2 weeks ago
Description
Roles & ResponsibilitiesManages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Conducts performance reviews in a timely manner.
Leadership
Microsoft Office
Microsoft Excel
Business Continuity
Interpersonal Skills
Inventory
Purchasing
Service Recovery
Administration
Compliance
Project Management
Budgeting
Customer Satisfaction
Customer Service
Cost Control