Technical Support Specialist - Singapur, Singapore - Flintex Consulting Pte Ltd

Description

You will be stationed at Client's premises and provide support for the client's IT administration and related support for users.

• Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.
• Perform installations, migrations, and troubleshooting on systems.
• Troubleshooting of Desktop related issues.
• Servers, database, and IT infrastructure maintenance and support including configuration upgrades.
• Other tasks and projects as assigned by the Manager or Management.

• ITE/Diploma in Information Technology from recognized institutes.
• Previous experience of working in an IT support role for about 1-2 years.
• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage, and perform under pressure.
• Excellent knowledge of Customer Service best practices.

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.
• A team player with the determination to drive to excel.
• Excellent customer service skills.
• Self-motivated with a strong drive to succeed.