Relationship Executive - Singapore - Experian

Experian

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Company Description

About Experian
Experian is the world's leading global information services company.

During life's big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence.

We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 17,800 people operating across 44 countries, and every day we're investing in new technologies, talented people and innovation to help all our clients maximize every opportunity.

We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

Job Description:

As the member in our Renewal Team, you will be responsible to handle the front-line and/or corporate secretarial and compliance related duties in delivering services to customers with professionalism, integrity and service excellence.

We need an individual who possess the necessary skills in excellent customer service, engaging and handling customers. He/she should possess good communication skills, both oral and written. The individual must be able to multi-task and as such should possess good organizational and time management skills. He/she must also be a meticulous person especially if tasked to handle the corporate secretarial and compliance related duties.

We need an individual who has a passion for the customer service line.

He/ she must be able to multi-task and work in a fast-paced environment and as such should possess good organizational and time management skills.

If tasked in the role in the Corporate secretarial and compliance team, the individual has to be meticulous and possess good verbal and written communication skills to interact with directors of companies and prepare resolutions.

Responsibilities:

Handle all aspects of frontline service activities.
Support Corporate Secretarial team on related duties.
Perform sales support related duties with professionalism, integrity and service excellence.
Deliver services to customers with professionalism, integrity and service excellence.
Assist in developing business opportunities and generate leads to commercial team.
Support all marketing efforts in crossselling and upselling SME Advisory Centre and group related services.
Assist in the implementation of systems and/or procedures to improve the efficiency and effectiveness of frontend activities.
Assist in achieving corporate objectives.

Qualifications:

Job Requirements

Diploma or A Levels or equivalent.
O Levels graduate with at least 23 years of administrative/sales support experience.
Good communication skills and interpersonal skills; ability to work with diverse team.
Strong Service-Orientation with high tolerance level and critical thinking and problemsolving skills, work in teams, resourceful, responsible, tenacious, independent, selfconfident, highenergy, etc.
Self-Driven, enthusiastic and tenacious about achieving set targets and who yearn to succeed as individuals and as part of a team people committed to creating change in their work.

Capable and effective

Disciplined, takes pride in delivering quality work in facepaced environment, able and ready to take a handson role in solving organization challenges, customers problems and in making improvement.

Additional Information

Adhere to Experian policies and procedures

Work under the Experian behaviours and values
Facilitate and drive performance management processes
Champion a culture where the fair treatment of customers is at the heart of the Experian business

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here